Co-founders Alexander Mirza and Dr. Michelle Crosby publicised the launch of the game-changing technology platform, HospitalitySoul.com, that employs proprietary assessments, data and analytics to match employers with the best job candidates. HospitalitySoul is an online community by as well as for hospitality professionals and their most valued customers. “Our ambition is always to offer an automated solution for all people-centric businesses that are governed by the service profit chain, which links employee satisfaction to customer loyalty and productivity,” said Alexander Mirza. “Starting with hospitality, our decision-sciences will transform how employers recruit and manage talent in leisure, retail, healthcare, financial services, transportation, freight and logistics as well as other global service sectors.”
Dr. Crosby, a niche veteran and former EVP and Head of Human Resources at Fairmont and Starwood Hotels added, “Existing solutions and executive search firms are generally costly and largely ineffective. HospitalitySoul is a disruptive innovation which offers a hospitality specific categorical internet search engine and employs matching algorithms to connect the right candidates using the right roles and organizations, including computing experience, competencies and culture fit match indexes.”
For its users across all service industries, the platform provides unique value propositions for connections, careers and communities:
Connections. Make new connections, stay current together with your colleagues, network and build your own personal brand with consumers, influencers and industry leaders. Look for a mentor and expand Alex Mirza network globally. Read about the science and art of breakthrough service from experts and thought leaders in hospitality, travel, healthcare, financial services, retail as well as other sectors.
Careers. Educate your story, profile your talents and chart your employment path. My Profile includes key experiences, skills, personality and culture fit – highlighted in your personal video introduction. Find developmental resources like e-learning, career pathing, compensation data and more. Search for your upcoming career move in the talent marketplace which also offers recruiters and hiring managers better and a lot more powerful tools such as a matching system to source their “best fit” candidates.
Communities. Share service experiences, news about people, events, and happenings with all the community. Create or join community groups, with content generated by consumers and industry professionals, organized by function, geography, market segment and interest groups. Share how you are generating a positive change for the organization and also the neighborhood or enroll in a nozhot cause, while we all seek new and much better approaches to give back.
“HospitalitySoul.com is really a revolutionary concept that will change just how brands, operators and owners take into consideration human resources. With all the unprecedented global expansion of the travel industry as well as the ensuing war for talent, it might not come with a better time,” said Ernest Wooden, CEO from the L . A . Tourism Council and former EVP at Hilton Hotels Worldwide.
HospitalitySoul.com, is an online community by as well as for service industry professionals. It provides its users Connections, Careers and Communities that facilitate brand building, mentorship and learning. The platform employs proprietary assessments, data and analytics to match employers using the best job candidates according to measuring their skills, experience and culture fit.